Job in Canada
Restaurant Supervisor Needed In Canada By 2794426 Ontario Inc
As a Restaurant Supervisor at 2794426 Ontario Inc, you will play a vital role in ensuring the smooth and efficient operation of our restaurant. You will lead our front-of-house team, provide guidance to servers and hosts/hostesses, and ensure that guests have an exceptional dining experience.
Job details
- Location: Mississauga, ON
- Salary: 18.00 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time Day, Evening, Weekend, Morning
- Start date: Starts as soon as possible
- Vacancies 2
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Restaurant
Key Responsibilities:
- Staff Supervision: Oversee the front-of-house staff, including servers, hosts/hostesses, and busboys/girls. Provide training, guidance, and support to maintain a high level of service.
- Customer Service: Ensure that guests receive friendly, prompt, and attentive service. Address customer concerns and complaints professionally and promptly.
- Scheduling: Create and manage staff schedules to ensure adequate coverage during peak hours and special events while adhering to labor cost guidelines.
- Quality Control: Monitor the presentation of food and beverages, ensuring they meet our quality standards. Work closely with the kitchen team to maintain consistency.
- Inventory Management: Assist in managing restaurant inventory, including tracking stock levels, ordering supplies, and controlling costs.
- Health and Safety: Enforce health and safety regulations and ensure staff compliance with food safety guidelines and sanitation standards.
- Guest Reservations: Manage guest reservations and seating arrangements during peak dining times.
- Team Collaboration: Collaborate with the kitchen staff, bartenders, and management to ensure efficient restaurant operations.
- Billing and Payments: Handle guest payments, process credit card transactions, and manage cash register operations accurately.
Qualifications:
- Proven experience as a Restaurant Supervisor or in a similar supervisory role within the hospitality industry.
- Strong leadership skills with the ability to motivate and manage a team.
- Excellent communication and interpersonal skills.
- Exceptional customer service and problem-solving abilities.
- Knowledge of food and beverage service techniques and a passion for hospitality.
- Proficiency in using restaurant management software and point-of-sale systems.
- Ability to work evenings, weekends, and holidays as needed.
- Food handler’s permit or certification as required by local regulations.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Prepare budget and cost estimates
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Prepare food order summaries for chef
- Establish work schedules
Supervision
- 5-10 people
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
gabbymississauga@gmail.com
How-to-apply instructions
Here is what you must include in your application:
- References attesting experience
Advertised until
2023-10-30
Here are some frequently asked questions to help you gain a better understanding of this Restaurant supervisor:
1. What is the role of a restaurant supervisor?
A restaurant supervisor oversees daily operations, manages staff, ensures customer satisfaction, and maintains quality standards. They are responsible for everything from staff scheduling to resolving customer issues.
2. How does a restaurant supervisor differ from a manager?
While both supervisors and managers oversee restaurant operations, managers typically have broader responsibilities, including financial management, strategic planning, and decision-making. Supervisors focus on daily operations and staff management.
3. What skills are essential for a restaurant supervisor?
Key skills include leadership, communication, problem-solving, time management, customer service, and the ability to handle high-pressure situations.
4. Do you need formal education to become a restaurant supervisor?
Formal education can be helpful, but many restaurant supervisors start as entry-level employees and work their way up through on-the-job experience. Some pursue relevant courses or certifications in hospitality management.
5. What are the typical duties of a restaurant supervisor?
Duties may include staff training, scheduling, monitoring customer service, ensuring compliance with health and safety regulations, and addressing customer complaints.
6. How can I become a restaurant supervisor?
Start by gaining experience in various roles within the restaurant industry, such as server, bartender, or host/hostess. Show leadership skills, dedication, and a strong work ethic to advance to a supervisory role.
7. What are the challenges of being a restaurant supervisor?
Challenges include managing a diverse staff, handling customer complaints, maintaining a fast-paced work environment, and ensuring that the restaurant meets quality and cleanliness standards.
8. How do restaurant supervisors handle difficult customers?
Restaurant supervisors should remain calm, empathetic, and professional when dealing with difficult customers. They aim to resolve issues to the customer’s satisfaction while following the restaurant’s policies.
9. Is it essential to have culinary experience to be a restaurant supervisor?
Culinary experience is not a strict requirement for a restaurant supervisor, but it can be an advantage. However, strong organizational and interpersonal skills are equally important.
10. What is the future of restaurant supervisory roles?
The demand for restaurant supervisors remains steady as the restaurant industry continues to grow. Skilled supervisors who can provide excellent customer experiences are always in demand.
11. Can a restaurant supervisor specialize in a particular type of cuisine or restaurant?
Yes, restaurant supervisors can gain expertise in specific cuisines or restaurant types, such as fine dining, fast food, ethnic cuisine, or casual dining.
12. How important is customer service in the role of a restaurant supervisor?
Customer service is paramount. Restaurant supervisors play a crucial role in ensuring that guests have a positive dining experience, which can lead to repeat business and positive reviews.
13. What personal qualities make a successful restaurant supervisor?
Successful restaurant supervisors exhibit leadership, adaptability, effective communication, and a commitment to delivering exceptional service.
