Job in Canada
Restaurant Manager Needed In Canada By 7073674 Canada Ltd
A restaurant manager is responsible for the overall operation and management of a dining establishment, ensuring the delivery of exceptional customer experiences, efficient operations, and financial success. This role involves overseeing all aspects of the restaurant, from staff management to customer service and profitability.
Job details
- Location: Ottawa, ON
- Salary: 20.00 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time Start dateStarts as soon as possible
- Benefits: Health benefits, Long term benefits
- Vacancies 2
- Verified
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
1 year to less than 2 years
Responsibilities:
- Staff Management:
- Recruit, hire, train, and schedule restaurant staff, including servers, kitchen staff, and hosts/hostesses.
- Provide coaching, guidance, and performance evaluations to maintain a motivated and well-trained team.
- Ensure adherence to health and safety regulations and food handling standards.
- Operations Management:
- Oversee daily restaurant operations, including food preparation, service, and cleanliness.
- Monitor and manage inventory, ordering supplies as needed to maintain proper stock levels.
- Develop and implement standard operating procedures (SOPs) for efficient workflow.
- Customer Service:
- Ensure exceptional customer experiences by maintaining a welcoming atmosphere, addressing customer concerns, and resolving issues promptly.
- Interact with customers to gather feedback and implement improvements to enhance service quality.
- Financial Management:
- Create and manage budgets, including cost control measures and revenue maximization strategies.
- Monitor financial performance, track expenses, and report on profitability.
- Implement pricing strategies and promotional activities to drive revenue growth.
- Menu Development and Quality Control:
- Collaborate with chefs and kitchen staff to design and update menus.
- Ensure consistency in food quality, presentation, and portion sizes.
- Address food quality issues and customer feedback.
- Marketing and Promotion:
- Develop and execute marketing initiatives, such as advertising campaigns, social media engagement, and special events.
- Build and maintain positive relationships with the local community and regular customers.
- Compliance and Licensing:
- Ensure compliance with local, state, and federal regulations, including health and safety standards and liquor licensing.
- Keep abreast of changes in regulations and update restaurant practices accordingly.
Qualifications:
- Proven experience as a restaurant manager or in a similar role.
- Bachelor’s degree or equivalent in hospitality management or a related field (preferred).
- Strong leadership and interpersonal skills.
- Excellent communication and customer service abilities.
- Financial acumen for budgeting and cost control.
- Knowledge of restaurant software for reservations, inventory, and POS systems.
- Problem-solving and conflict resolution skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Long term benefits
- Life insurance
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
hrmcdott@hotmail.com
By mail
77 Bank StOttawa, ONK1P 5N2
Advertised until
2023-10-28
Here are some frequently asked questions to help you gain a better understanding of this Restaurant manager:
1: What does a restaurant manager do?
Restaurant managers are responsible for the overall operation of a restaurant. They oversee staff, manage finances, ensure customer satisfaction, and maintain a safe and efficient dining environment.
2: What are the key responsibilities of a restaurant manager?
Key responsibilities include:
- Hiring, training, and scheduling staff.
- Managing inventory and ordering supplies.
- Setting and maintaining quality and service standards.
- Handling customer inquiries and complaints.
- Overseeing day-to-day operations, including food preparation and service.
- Monitoring financial performance and budgeting.
- Ensuring compliance with health and safety regulations.
3: What skills are essential for a successful restaurant manager?
Successful restaurant managers possess skills such as leadership, communication, problem-solving, customer service, time management, and financial acumen. Adaptability and the ability to work under pressure are also crucial.
4: Is formal education required to become a restaurant manager?
While a formal education in hospitality management or a related field can be beneficial, many restaurant managers gain experience through on-the-job training and by working their way up from entry-level positions.
5: What is the work environment like for restaurant managers?
Restaurant managers work in a fast-paced, dynamic environment. They may need to work long hours, including evenings, weekends, and holidays, to ensure the restaurant operates smoothly during peak times.
6: How can someone become a restaurant manager?
The path to becoming a restaurant manager typically involves gaining experience in the restaurant industry, often starting in entry-level positions and gradually assuming more responsibilities. Pursuing formal education and certifications can also enhance career prospects.
7: Are there certifications for restaurant managers?
While not mandatory, certifications like ServSafe for food safety and various hospitality management certifications can boost a restaurant manager’s qualifications.
8: What is the average salary for a restaurant manager?
The salary for restaurant managers can vary widely based on factors like location, type of restaurant, experience, and the manager’s responsibilities. On average, restaurant managers earn a competitive wage with potential for bonuses and benefits.
9: How can I find a restaurant manager for my establishment?
You can find qualified restaurant managers by posting job listings on platforms like job boards and social media, networking within the industry, or working with hospitality recruitment agencies.
10: What challenges do restaurant managers face?
Restaurant managers face various challenges, including staff turnover, maintaining food quality and consistency, managing costs, and adapting to changing customer preferences. Effective management and problem-solving skills are crucial in addressing these challenges.
11: How do restaurant managers handle customer complaints?
Restaurant managers handle complaints by listening to the customer, apologizing for any issues, addressing the problem promptly, and finding a satisfactory resolution to ensure the customer leaves with a positive impression.
