Job in Canada
Reception Clerk Needed In Canada By Long & McQuade Musical Instruments
We are seeking a friendly and organized Reception Clerk to join our team. As a Reception Clerk, you will be the first point of contact for visitors and callers, creating a positive impression and ensuring efficient communication within our organization. Your role is vital in maintaining a smooth and professional reception area.
Job details
- Location: 981 Prospect St, Fredericton, NBFredericton, NBE3B 2T7
- Salary: 15.00 to 17.00 hourly (To be negotiated) / 15 to 25 hours per week
- Terms of employment Permanent employment: Part time Day, Evening, Weekend
- Start date: Starts as soon as possible
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
Key Responsibilities:
- Greet Visitors: Welcome guests with a warm and courteous demeanor. Provide assistance, answer inquiries, and direct them to the appropriate personnel.
- Answer Phone Calls: Professionally handle incoming calls, transferring calls, taking messages, and providing information as needed.
- Appointment Scheduling: Manage and schedule appointments, meetings, and conference room bookings, ensuring efficient use of resources.
- Administrative Support: Assist with administrative tasks such as data entry, photocopying, filing, and maintaining office supplies.
- Visitor Log: Maintain a visitor log and issue visitor badges when required for security purposes.
- Mail Handling: Handle incoming and outgoing mail and packages, including sorting and distribution.
- Communication: Relay messages and information to staff promptly and accurately.
- Clerical Duties: Perform basic clerical tasks, including typing, faxing, and scanning documents.
Qualifications:
- High school diploma or equivalent.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and a friendly demeanor.
- Proficiency in using office equipment, including phones and computers.
- Ability to multitask and stay organized in a fast-paced environment.
- Customer service-oriented with a professional appearance and demeanor.
- Previous experience in a similar role is a plus.
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Record and relay information
- Schedule and confirm appointments
- Maintain work records and logs
- Receive and issue payments
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Perform data entry
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Electronic scheduler
- Word processing software
- Database software
- Electronic mail
- Spreadsheet
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Attention to detail
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
- Ability to multitask
- Time management
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
aserpiello@long-mcquade.com
In person
981 Prospect StFredericton, NBE3B 2T7Between 10:00 AM and 05:00 PM
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Advertised until
2023-10-12
Here are some frequently asked questions to help you gain a better understanding of this Reception clerk:
1: What does a reception clerk do?
A reception clerk is responsible for providing the first point of contact for visitors and callers to an organization. They greet guests, answer phone calls, and direct inquiries to the appropriate personnel. They may also handle administrative tasks such as scheduling appointments and maintaining records.
2: What qualifications are typically required for a reception clerk position?
Qualifications for a reception clerk position often include a high school diploma or equivalent, excellent communication skills, and proficiency in using office equipment like phones and computers. Some employers may prefer candidates with prior customer service experience.
3: Is a reception clerk the same as a receptionist?
While the terms are often used interchangeably, there can be subtle differences. A reception clerk may focus more on clerical tasks, like data entry, whereas a receptionist may have a broader range of responsibilities, including managing the front desk and coordinating appointments.
4: What are the key skills needed to excel as a reception clerk?
Key skills for a reception clerk include strong communication skills, both verbal and written, the ability to multitask and stay organized, customer service skills, and proficiency with office software and equipment.
5: What industries typically employ reception clerks?
Reception clerks can be found in a variety of industries, including healthcare, hospitality, legal, education, and more. Any organization that interacts with clients, customers, or visitors will likely have a need for a reception clerk.
6: What are the typical daily tasks of a reception clerk?
On a typical day, a reception clerk may greet and assist visitors, answer phone calls, direct inquiries, schedule appointments, manage visitor logs, handle incoming and outgoing mail, and perform data entry or other administrative tasks as needed.
7: Is this a full-time or part-time position?
Reception clerk positions can be either full-time or part-time, depending on the needs of the organization. Some organizations may also offer flexible schedules for reception clerks.
8: What career advancement opportunities are available for reception clerks?
Reception clerks often have opportunities for career growth within their organizations. With experience, they may move into roles such as senior receptionist, office manager, or customer service supervisor. Additionally, they can build skills that are transferable to various administrative positions.
9: What is the typical salary range for reception clerks?
Salary can vary depending on factors such as location, industry, and experience. However, as of my last knowledge update in September 2021, reception clerks in the United States had a median annual salary of around $30,000 to $35,000.
10: How can I prepare for a reception clerk interview?
To prepare for a reception clerk interview, review the job description, practice answering common interview questions, and emphasize your strong communication and organizational skills. Be sure to dress professionally and bring copies of your resume.
