Job in Canada
Food Service Supervisor Needed In Canada By Sandstone Motel & Lounge and Sandstone Gas Plus
A Food Service Supervisor plays a pivotal role in the efficient operation of a food service establishment, ensuring that food quality, safety, and customer satisfaction are top priorities. This role involves supervising staff, managing daily operations, and maintaining a high standard of service.
Job details
- Location: 212-8th Avenue NWMilk River, ABT0K 1M0
- Salary: 16.50 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time
- Start date: Starts as soon as possible
- Benefits: Health benefits
- Vacancies 1
- Verified
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
Work setting
- Restaurant
Responsibilities:
1. Staff Supervision:
- Oversee and coordinate the work of kitchen and service staff, including cooks, servers, and dishwashers.
- Train new employees in food preparation, safety procedures, and customer service.
- Schedule shifts, assign tasks, and maintain adequate staffing levels to meet operational demands.
2. Quality Control:
- Monitor food quality and presentation to ensure consistency and adherence to established standards.
- Conduct regular inspections to maintain cleanliness and sanitation standards.
- Ensure that all food safety regulations and guidelines are followed.
3. Customer Service:
- Greet and assist customers, addressing any concerns or complaints promptly and professionally.
- Foster a positive and welcoming atmosphere to enhance the dining experience.
- Take customer feedback seriously and use it to improve service quality.
4. Inventory Management:
- Manage inventory levels, including ordering supplies, tracking stock, and controlling food waste.
- Ensure that ingredients and supplies are stored properly to maintain freshness and safety.
- Monitor and record food and beverage consumption to optimize ordering.
5. Administrative Tasks:
- Maintain records of sales, expenses, and employee performance.
- Create employee schedules, track hours, and process payroll.
- Collaborate with management on menu planning, pricing, and promotional activities.
6. Training and Development:
- Identify staff training needs and provide ongoing coaching and guidance.
- Conduct performance evaluations and provide constructive feedback.
- Foster teamwork and a positive work environment among staff.
7. Health and Safety:
- Implement and enforce health and safety protocols, including hygiene, food handling, and sanitation.
- Ensure compliance with local and national health regulations.
- Address and report any safety concerns or incidents.
8. Budget and Cost Control:
- Assist in the development and management of budgets, striving to optimize costs without compromising quality.
- Monitor and control expenses, including labor and food costs.
- Identify opportunities for cost-saving initiatives.
Qualifications:
- High school diploma or equivalent; post-secondary education in hospitality or a related field is an advantage.
- Proven experience in the food service industry, with at least [X years] in a supervisory or leadership role.
- Knowledge of food safety regulations and best practices.
- Strong leadership, communication, and problem-solving skills.
- Excellent customer service skills and the ability to handle customer complaints effectively.
- Proficiency in computer applications, including point-of-sale (POS) systems.
- Flexibility to work evenings, weekends, and holidays as needed.
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate and order ingredients and supplies
- Ensure food service and quality control
- Address customers’ complaints or concerns
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules
Supervision
- 3-4 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Who can apply to this job?
The employer accepts applications from:
- Canadian citizens and permanent or temporary residents of Canada.
- Other candidates with or without a valid Canadian work permit.
How to apply
By email
sandstonemain@mrcable.ca
By mail
Box 335, 212 8th Avenue NWMilk River, ABT0K 1M0
Advertised until
2023-10-28
Here are some frequently asked questions to help you gain a better understanding of this Food service supervisor:
1. What is a food service supervisor?
A food service supervisor is responsible for overseeing the daily operations of a food service establishment, such as a restaurant, cafeteria, or catering service. They ensure that food quality, safety, and service standards are met while managing staff and handling customer concerns.
2. What are the typical duties of a food service supervisor?
*Food service supervisors have a wide range of responsibilities, including:
- Supervising and coordinating the work of food preparation and service staff.
- Ensuring food safety and sanitation standards are followed.
- Managing inventory and ordering supplies.
- Resolving customer complaints and ensuring a positive dining experience.
- Training and scheduling staff.
- Monitoring food quality and presentation.
- Adhering to budget and cost control measures.*
3. What qualifications are needed to become a food service supervisor?
Qualifications may vary, but most food service supervisors have a high school diploma or equivalent. Relevant experience in the food service industry is typically required. Some employers may prefer candidates with post-secondary education in hospitality or a related field. Strong leadership, communication, and problem-solving skills are essential.
4. What is the career outlook for food service supervisors?
The career outlook for food service supervisors is generally stable, with opportunities in various food service establishments. Advancement to higher positions within the hospitality industry is possible, such as becoming a restaurant manager or chef.
5. Is certification required to become a food service supervisor?
Certification is not always required but can be beneficial. Many food service supervisors choose to obtain certifications in food safety and sanitation, which can enhance their qualifications and job prospects.
6. What are the challenges of being a food service supervisor?
Food service supervision can be demanding. Challenges may include managing a diverse team, handling customer complaints, working long hours (including evenings and weekends), and ensuring compliance with health and safety regulations.
7. How can a food service supervisor improve customer service?
*Excellent customer service is a crucial aspect of this role. Food service supervisors can improve customer service by:
- Training staff in effective communication and conflict resolution.
- Monitoring the dining experience and addressing issues promptly.
- Encouraging a positive and welcoming atmosphere in the establishment.*
8. What is the average salary for a food service supervisor?
Salaries can vary based on location, the size and type of establishment, and experience. However, according to data from [relevant source], the average annual salary for a food service supervisor in the United States is [average salary].
9. Are there opportunities for career advancement in food service supervision?
Yes, there are opportunities for advancement. Food service supervisors can progress to roles such as restaurant manager, kitchen manager, or catering manager with additional experience and qualifications.
10. How can I find job openings for food service supervisors?
Job openings for food service supervisors can be found on various job search websites, in newspapers, and through networking within the industry. You can also directly inquire with restaurants and food service establishments in your area.
