Job in Canada
Food And Beverage Server Needed In Canada By Leo’s Pizza and Greek Taverna
As a Food and Beverage Server at Leo’s Pizza and Greek Taverna, you will play a vital role in creating a memorable dining experience for our guests. You will be responsible for taking orders, serving food and beverages, and providing attentive and friendly service to ensure our guests have an enjoyable time.
Job details
- Location: 712 Nelson Avenue Nelson, BCV1L 2N7
- Salary: 16.75 hourly / 10 to 25 hours per week
- Terms of employment Permanent employment: Part time Evening, Night, Weekend
- Start date: Starts as soon as possible
- Benefits: Financial benefits
- Vacancies 1
- Verified
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
Experience an asset
Work setting
- Restaurant
Key Responsibilities:
- Customer Service: Provide exceptional customer service by greeting guests, explaining menu items, and assisting with menu selections.
- Order Taking: Accurately record guest orders, ensuring special requests and dietary restrictions are noted.
- Table Service: Deliver food and beverages to tables, using service etiquette, and ensuring prompt and accurate service.
- Upselling: Suggest additional menu items, beverages, or specials to enhance the dining experience and increase sales.
- Table Maintenance: Set up and clean tables, ensuring they are properly set with utensils, glassware, and condiments.
- Payment Processing: Present bills to guests, process payments accurately, and provide change when necessary.
- Menu Knowledge: Familiarize yourself with the menu, including ingredients and preparation methods, to answer guest inquiries.
- Communication: Effectively communicate guest requests and feedback to the kitchen and management team.
- Teamwork: Collaborate with kitchen and support staff to ensure smooth and efficient service.
Qualifications:
- Previous experience as a server or in a customer service role is preferred but not required; training will be provided.
- Strong customer service and interpersonal skills.
- Excellent communication and listening skills.
- Ability to multitask and work well under pressure in a fast-paced environment.
- Attention to detail and a positive attitude.
- Flexibility in work schedule, including evenings, weekends, and holidays.
- Must be of legal serving age and possess any required certifications or permits.
Tasks
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Clear and clean tables, trays and chairs
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Provide customer service
Credentials
Certificates, licences, memberships, and courses
- Serving It Right Certificate
Additional information
Personal suitability
- Efficient interpersonal skills
- Organized
- Reliability
- Team player
Benefits
Financial benefits
- Gratuities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
nbakas@leospizzaandgreektaverna.com
In person
712 Nelson Avenue Nelson, BCV1L 2N7 Between 01:00 PM and 04:00 PM
This job posting includes screening questions. Please answer the following questions when applying:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Advertised until
2023-10-14
Here are some frequently asked questions to help you gain a better understanding of this Food and beverage server:
1. What does a food and beverage server do?
A food and beverage server is responsible for taking orders, delivering food and drinks to guests, providing exceptional customer service, and ensuring a pleasant dining experience.
2. Are food servers and waitstaff the same?
Yes, food servers are commonly referred to as waitstaff. They perform similar duties in restaurants and other dining establishments.
3. What are the key responsibilities of a food and beverage server?
Key responsibilities include taking customer orders, serving food and beverages, addressing customer inquiries, processing payments, and maintaining a clean and organized dining area.
4. Do servers need formal education or training?
While formal education is not required, many servers receive on-the-job training to learn restaurant procedures, menu items, and customer service skills.
5. What skills are essential for a food and beverage server?
Critical skills include excellent communication, multitasking, attention to detail, a positive attitude, problem-solving abilities, and the ability to work well under pressure.
6. Is previous experience necessary to become a server?
No, many entry-level positions are available for servers, making it an excellent starting point for those new to the hospitality industry.
7. What is the role of upselling for servers?
Servers often suggest additional menu items or upgrades to increase sales, enhance the dining experience, and boost the restaurant’s revenue.
8. How do servers handle difficult or dissatisfied customers?
Servers use their communication and problem-solving skills to address issues calmly and professionally, striving to resolve customer complaints to their satisfaction.
9. What attire do servers typically wear?
Servers wear uniforms or dress in accordance with the restaurant’s dress code, which may include a uniform, apron, and comfortable non-slip shoes.
10. What are the challenges of being a food and beverage server?
Challenges include dealing with demanding customers, managing high-stress situations during busy shifts, and maintaining a positive attitude.
11. Are tips a significant part of a server’s income?
Yes, tips often make up a significant portion of a server’s income, motivating them to provide excellent service.
12. Can servers work part-time or full-time?
Servers have flexibility in their work hours and can choose part-time or full-time positions, making it suitable for various schedules.
13. What is the future outlook for food and beverage servers?
The demand for servers is expected to remain steady as the hospitality industry continues to grow and adapt to changing customer preferences.
14. Can servers advance their careers in the hospitality industry?
Yes, servers can advance to supervisory or management roles with additional experience and training.
15. What qualities make a great food and beverage server?
Great servers are attentive, friendly, efficient, adaptable, and dedicated to delivering exceptional customer service.
