Job in Canada
Restaurant Assistant Manager Needed In Canada By 7073674 Canada Ltd
A Restaurant Assistant Manager is a key role in the hospitality industry, responsible for assisting the Restaurant Manager in daily operations, staff management, and ensuring a top-notch dining experience for customers. This position requires strong leadership, excellent communication skills, and a passion for providing exceptional service.
Job details
- Location: Ottawa, ON
- Salary: 20.00 hourly / 40 hours per week
- Terms of employment Permanent employment: Full time Start dateStarts as soon as possible
- Benefits: Health benefits, Long term benefits
- Vacancies 3
- Verified
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience
Experience an asset
Responsibilities:
- Staff Supervision:
- Assist in recruiting, training, and supervising restaurant staff, including servers, hosts/hostesses, and kitchen personnel.
- Provide guidance, motivation, and support to maintain a cohesive and efficient team.
- Ensure staff compliance with health and safety regulations and food handling standards.
- Customer Service:
- Maintain a welcoming and hospitable atmosphere for guests.
- Address customer concerns, resolve issues, and ensure a positive dining experience.
- Interact with customers to gather feedback and implement improvements to enhance service quality.
- Operational Support:
- Assist in managing daily restaurant operations, including food preparation, service, and cleanliness.
- Oversee inventory control, monitor stock levels, and facilitate ordering of supplies as needed.
- Help develop and enforce standard operating procedures (SOPs) to streamline workflow.
- Financial Management:
- Collaborate with the Restaurant Manager to create and manage budgets, control costs, and maximize revenue.
- Monitor financial performance, track expenses, and report on profitability.
- Contribute to pricing strategies and promotional activities to boost revenue.
- Menu and Quality Control:
- Work closely with chefs and kitchen staff to design, update, and execute menus.
- Ensure consistency in food quality, presentation, and portion sizes.
- Address any food quality issues promptly.
- Customer Engagement:
- Develop and implement marketing initiatives, such as advertising campaigns, social media engagement, and special events.
- Build and maintain positive relationships with the local community and regular customers.
- Compliance and Licensing:
- Assist in ensuring compliance with local, state, and federal regulations, including health and safety standards and liquor licensing.
- Stay informed about changes in regulations and update restaurant practices accordingly.
Qualifications:
- Proven experience in a restaurant management role or similar position.
- Strong leadership, interpersonal, and communication skills.
- Excellent problem-solving and conflict resolution abilities.
- Knowledge of restaurant software for reservations, inventory, and POS systems.
- Financial acumen for budgeting and cost control.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Food safety certification (e.g., ServSafe) is a plus.
Tasks
- Plan, organize, direct, control and evaluate daily operations
- Determine type of services to be offered and implement operational procedures
- Conduct performance reviews
- Cost products and services
- Organize and maintain inventory
- Monitor revenues and modify procedures and prices
- Ensure health and safety regulations are followed
- Set staff work schedules and monitor staff performance
- Address customers’ complaints or concerns
- Provide customer service
- Recruit, train and supervise staff
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
Long term benefits
- Life insurance
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
How to apply
By email
hrmcdott@hotmail.com
By mail
77 Bank StOttawa, ONK1P 5N2
Advertised until
2023-10-28
Here are some frequently asked questions to help you gain a better understanding of this Restaurant assistant manager:
1: What does a Restaurant Assistant Manager do?
Restaurant Assistant Managers assist the Restaurant Manager in overseeing daily operations. They handle tasks like staff supervision, customer service, inventory management, and ensuring compliance with health and safety regulations.
2: How does a Restaurant Assistant Manager differ from a Restaurant Manager?
While both roles involve restaurant management, the Assistant Manager typically supports the Manager. They share responsibilities but may not have the same level of decision-making authority as the Manager.
3: What are the key responsibilities of a Restaurant Assistant Manager?
Key responsibilities include:
- Supervising and training staff.
- Ensuring customer satisfaction.
- Assisting with inventory and ordering.
- Handling customer complaints.
- Maintaining cleanliness and safety.
- Supporting the Manager’s decisions.
4: What skills are essential for a Restaurant Assistant Manager?
Essential skills include leadership, communication, problem-solving, customer service, and the ability to work in a fast-paced environment. Assistant Managers also need strong organizational and multitasking abilities.
5: Is a formal education required to become a Restaurant Assistant Manager?
While formal education in hospitality or a related field can be beneficial, many Assistant Managers gain experience through on-the-job training and by working their way up from entry-level positions.
6: What is the work environment like for Restaurant Assistant Managers?
It’s a dynamic, fast-paced environment that may require long hours, including evenings, weekends, and holidays. Assistant Managers must adapt quickly to changing situations.
7: How can someone become a Restaurant Assistant Manager?
To become an Assistant Manager, individuals often start as servers or in other entry-level positions in the restaurant industry. Gaining experience and displaying strong leadership skills can lead to advancement.
8: Are there certifications for Restaurant Assistant Managers?
While not mandatory, certifications in food safety (e.g., ServSafe) and hospitality management can enhance an Assistant Manager’s qualifications.
9: What is the average salary for a Restaurant Assistant Manager?
Salaries can vary based on factors like location, type of restaurant, experience, and responsibilities. On average, Restaurant Assistant Managers earn competitive wages with potential for bonuses and benefits.
10: What challenges do Restaurant Assistant Managers face?
Assistant Managers may face challenges related to staff management, maintaining service quality, handling customer complaints, and adapting to changes in the restaurant industry.
11: How do Restaurant Assistant Managers handle customer complaints?
They handle complaints by actively listening to customers, addressing their concerns professionally, and finding solutions to ensure customer satisfaction.
